About us
The technical expertise of our engineers has developed over the years, thanks to the experience gained in complex multinational organizations where the company has found itself working and collaborating with numerous partners, a leader in the ICT market. The precious “seniority” that has emerged, alongside young talents, assures competence and capability in the realization of Contact Center and software solutions aimed at making the processes of interaction between the company and its customers, partners and collaborators an element badge and a key to success.
To Enterprise Enterprise Companies, we are proposing you as a partner to deliver Customer Interaction Management and omnichannel Contact Center solutions as a factor in a Customer Experience strategy.
We also collaborate with the leading Telcos and Utilities companies, for which we create custom software solutions, App and Web App for mobile, integrated with legacy environments, for managing and automating operating processes, within Creation, Delivery and Assurance.
COMPETENCE
Competence coming from a thirty-year activity in Information Communication Technology across the TLC and IT sectors
RELIABILITY
Reliability of the solutions and services of those who rely on highly qualified, competent and motivated human resources
INNOVATION
Innovation guaranteed by the knowledge and the ability to integrate the most advanced software technologies
Quality Policy
Since its foundation, Necsy has been engaged in a continuous process of organizational improvement aimed at the definition and optimization of corporate functions. It was therefore natural for Necsy to decide, since 1992, to implement its own quality management system and to achieve its certification of compliance with UNI EN ISO 9001.
The international standards of the UNI EN ISO 9000 series have been a valuable tool for business organization and provide a set of tools and suggestions for process analysis and management.
In particular, the adoption and maintenance of a Quality System enable us to:
- ensure that activities considered critical to delivering the product / service are monitored
- keep under control and analyze the causes of non-compliance of the process, the product / service or the Quality System
- propose, in the face of anomalies found, corrective solutions and continuous improvement
- monitor the entire design process (from specification to installation) to optimize resource usage and maximize customer satisfaction
Main Partner
